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Sophisticated captives need more value from boards, iNEDs – Stephen Cross

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Increasingly complex and sophisticated captive insurance companies should be seeking more value from their boards and independent non-executive directors, according to Stephen Cross, group COO & head of innovation & strategy at broker McGill & Partners.

Speaking in an exclusive and wide ranging interview in episode 106 of the Global Captive Podcast, Cross discussed a range of topics, including his long history working with captives beginning in the 1990s at International Risk Management Group (IRMG) and at Aon following its acquisition by IRMG.



He explained McGill’s growing presence in the captive sector, particularly with regards reinsurance broking for large and complex accounts, and debated the broker-owned versus independent captive manager model.

One area his passion for captives and their continued evolution shone through, however, was when he discussed the role of captive boards and independent directors and how in some instances they are not keeping up with the increasing sophistication of captives.

“The stronger captives have got stronger and a lot of the risk managers have got more sophisticated,” Cross said. “The statistics stand on their own – more domiciles, more captives, more concepts.”

He highlighted that while legislation has changed in the corporate world to improve governance and ensure board members are rotated regularly, that has not happened in the captive market.

“I’ve seen a lot of ex-captive managers sitting on 20, 30 captive boards for a decade or way more,” Cross said.

“You’re not really getting the fresh thinking; you’re not getting the innovation and you get probably a bit confused with the compliance directive and people giving challenge for the sake of challenge.

“I have got feedback from a number of clients – not captive clients of ours, but they’re clients with captives. They’ve described some of the iNEDs and the challenge that’s perceived…  it’s interesting, but unimportant.

“I think there’s something in that and we have to listen to our clients and say is the concept of challenge helping or hindering the captive insurance world? And I would say it’s hindering.”

Cross added that if the Lloyd’s and UK captive regimes gain traction, one advantage will be the volume and diversity of experience and talent that is available in London’s square mile.

Just as essentially, however, captives and their owners must be prepared to embrace, value and pay for higher quality and dynamic board directors.

“Equally, by the way, it’s a two-way street,” Cross said. “Captive owners have to be prepared to say we want to invest in this and if you want pay whatever it is, £5,000 or £10,000 to a local director in XYZ domicile, great, but that’s what you’re going to get for it. You’re going to get a bit of the bean counting and a bit of the challenge.

“If you want to really think about growing the captive and thinking about risk as you should think about risk today, because it is very much a board topic, I think you need to bring in people that are a bit more qualified to think in that regard, and there’s a cost associated with that. But to me, everything is a cost versus return.”

He emphasised while some trends in the insurance and the corporate world come and go, captives have been here to stay for a long time and really come into their own during a hard market, as has been evidenced in recent years.

“That is when your board as a captive owner is looking to you to ensure you can get the capacity you need, ensure that the capacity that you’re bringing to the table is rated correctly and obviously priced well,” Cross added.

Listen to the full interview with Stephen Cross on episode 106 of the Global Captive Podcast here, or on any podcast platform. Just search for ‘Global Captive Podcast’ on your podcast app of choice.

Helio appoints former regulator Victor Gallardo

Victor Gallardo, formerly with the Oklahoma Insurance Department, has joined independent captive manager and consultant Helio Risk.

Gallardo had been a captive analyst when working as a regulator and will now be responsible for providing captive management services across Helio’s portfolio.



“Helio has grown considerably in recent months, and our pipeline of new captive formations is robust,” said Heather McClure, managing partner at Helio.

“We are thrilled to add Victor to support our topnotch service to an increasing number of clients.”

Jesse Olsen, Helio’s chief operating officer, said: “Adding Victor with his regulatory experience further bolsters Helio’s client service offering.

“His addition nicely complements our existing staff’s uncommonly broad and deep expertise. This continues to be significant differentiator for Helio, and Victor is an excellent addition to our capabilities.”

Gallardo will be based in Helio’s Oklahoma City headquarters.

“I’m excited to join Helio as I move into this next phase of my professional career,” said Gallardo.

“I’m grateful for my time at the Department, especially learning under Steve Kinion and Andy Schallhorn. Joining Helio is an incredible opportunity. I was drawn by a number of factors, particularly the firm’s life stage and growth trajectory.”

SRS completes Robus acquisition

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Strategic Risk Solutions has completed its acquisition of fellow insurance manager, Robus Group, expanding its Guernsey presence and adding a Gibraltar office to its portfolio.

Captive Intelligence reported in January SRS had agreed a deal with Ardonagh Group for Robus.



Peter Child, CEO of SRS Europe, said: “I’m delighted to finally welcome the Robus team into the SRS fold. I’m excited by the expanded horizons that this fantastic group of professionals brings to our capabilities and look forward to further embedding the SRS service philosophy in the European insurance market.”

While Gibraltar is a new domicile for SRS and will maintain its present office space, Captive Intelligence understands the combined Guernsey teams of both organisations will eventually be moving into a new office together.

SRS is now providing management services to captives, open market insurers and reinsurers, insurance intermediaries, MGAs, ILS fund managers, and other corporate entities around the world.

Lloyd’s, UK propositions further legitimising captive concept – Thomas-Ferrand

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While the Lloyd’s Captive Syndicate proposition is mostly appealing to the largest, most sophisticated clients it provides an environment for insureds to future proof their risk financing strategies, according to William Thomas-Ferrand, international captive practice leader at Marsh Captive Solutions.

Speaking to Captive Intelligence while attending the Airmic and GIIA Guernsey Conference on 25 June, Thomas-Ferrand said the captive manager was “incredibly proud” to have been part of the infrastructure and community in Guernsey for half a century.

Marsh is celebrating its fiftieth anniversary on the island and Thomas-Ferrand felt the conference was ideal timing considering the rising popularity of captives.



“Captives going mainstream, as Airmic as explained so well the past two years, is a big driver of them becoming more strategic risk financing vehicles,” he told Captive Intelligence.

“The increasing demand for captives from parent companies in all countries is what is leading to the development of new domiciles, as we have seen so successfully in France.”

Lloyd’s potential

While the United Kingdom’s captive framework plans remain on hold as the country awaits the general election outcome on 4 July, Marsh has already helped to establish the first new Lloyd’s Captive Syndicate this century.

Captive Intelligence reported earlier this month that Marsh had worked closely with a large technology multinational and Apollo Syndicate Management Ltd to form Captive Syndicate 1100.

“The challenge at Lloyd’s is that it is quite a sophisticated environment and captives, at least at their outset, are usually designed to be quite straightforward,” Thomas-Ferrand said.

“By partnering with the client and with Apollo on the syndicate management, we can balance the Lloyd’s infrastructure with the captive technology that is needed to manager sophisticasted captives.

“Apollo brings that understanding of the Lloyd’s environment, the reporting required and what’s expected from the managing agent, so in partnership with our captive knowledge, experience, technology and consulting it creates a successful union.”

Thomas-Ferrand believes Lloyd’s will be an effective solution for large multinationals and he has seen several potentially exciting use cases.

“There will be more to come, but prospective entrants will want to look and watch how this first one works out,” he added.

“There is not going to be a mad rush, but I expect there will be a trickle of clients that will want to use Lloyd’s. I believe Lloyd’s will be quite strict in who they accept. They want the leading companies in the world and that’s a great stance to have.”

While the cost and perceived complexity of Lloyd’s ensures it is likely only appealing to the largest clients that are looking for extensive utilisation, Thomas-Ferrand said he believes establishing a Captive Syndicate can “future proof” a company’s risk financing and insurance strategy.

“Do you set up a captive for your needs now, or your future needs?  I think with Lloyd’s it is a strategic direction in which you can take your risk financing,” he explained.

“The ability to use the licences all over the world, the strong rating. These are incredibly appealing and valuable tools. They don’t have to be utilised immediately, but it provides the insured with incredible opportunities and negotiating positions that might be useful in the future.”

UK captives & competition

In the UK, Marsh is still hopeful that a new government will push forward with the captive consultation that was originally promised in spring.

The captive manager will be supporting the London Market Group’s post-election letter planned to be delivered to the next Chancellor on 5 July.

“The election brings some uncertainty to the UK captive regime, but we still see clients interested in the UK option despite not knowing if it will be developed,” Thomas-Ferrand said.

“There may be a willingness to assess new options for existing captive owners, but what is more exciting for me is the potential of new prospective captives emerging because they can do it ‘at home’.”

The majority of France’s new captives formed over the past 18 months since a captive framework was introduced has come from new entrants rather than re-domestications.

“I had a recent meeting with a British company that does no business overseas and is struggling with its insurance,” Thomas-Ferrand added. “They’d never considered captives because they would have to use an offshore location, so it opens the door to companies that haven’t felt able to use a captive before.

“We have seen with the amount of American states that have introduced captive legislation the last 15 years, it has proliferated the amount of captives.”

Established domiciles such as Guernsey, which has historically been a go-to jurisdiction for captives owned by UK businesses, are naturally monitoring closely the developments both at Lloyd’s and the wider proposed UK captive regime.

While Guernsey is popular with UK organisations, it is also home to captives owned by businesses from all the world – from the Asia Pacific and South Africa to Scandinavia and the Americas.

“I wondered if there would be an incredibly defensive attitude of the market position Guernsey has developed over such a long time,” Thomas-Ferrand said. “Whereas actually it is being embraced and welcomed as legitimising the captive concept.  We can learn a lot from the US that the increase in options leads to a greater utilisation and take-up of captives by everyone.”

GCP #106: Stephen Cross on captive past, present and future

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Stephen Cross, McGill & Partners

In episode 106 of the Global Captive Podcast, supported by the ⁠EY Global Captive Network⁠, Richard sits down with Stephen Cross, Group COO & Head of Innovation & Strategy at broker McGill & Partners.

Stephen has a long background working with the largest complex accounts, particularly those with captives, and worked for International Risk Management Group in the 1990s.

He was then an influential leader within Aon when it bought IRMG at the turn of the century.

Stephen and Richard discuss his career, observations of how the captive market has evolved, the independent versus broker-owned manager debate and what McGill’s role with captives is today and what it could be in the future.

For the latest news, analysis and thought leadership on the global captive market, visit ⁠Captive Intelligence⁠ and sign up to out ⁠twice-weekly newsletter here⁠.

Nick Morgan to join Captive Intelligence

We are delighted to announce Nick Morgan will be joining Captive Intelligence as Commercial Director this summer, to develop our trusted news, analysis and data platform to the next level.

Alongside Senior Reporter Luke Harrison, Nick will be representing Captive Intelligence at the VCIA annual conference in August.

Since launching the Global Captive Podcast in 2019 and Captive Intelligence in 2022, we have quickly positioned ourselves as the trusted source of original insight and sophisticated thought leadership on the booming global captive insurance market.

Founder Richard Cutcher and Nick Morgan worked together at Captive Review from 2014 to 2019, a brand which Nick led for more than 20 years.

“Nick’s vast experience and understanding of the captive insurance market, how it succeeds and what makes it work will be invaluable to Captive Intelligence as we increase the value we provide to the sector,” Richard said.



“Quality content and insight is the bedrock of the Captive Intelligence platform and Nick will only strengthen this proposition.”

Nick joins Richard and Luke at Captive Intelligence with further appointments expected this year.

“As a previous competitor I have admired Richard’s development of first the Global Captive Podcast and latterly Captive Intelligence as quality content products that provide fresh insight to our vibrant sector,” Nick said.

“After a short break hiking the Cornish coast, I look forward to re-connecting with my captive contacts and discussing how we can support you as you grow your captives and captive business.”

Paul Marquand to lead Marsh Guernsey office

Paul Marquand is set to succeed Ian Drillot as head of the Guernsey office for Marsh Management Services, effective 1 July.

Marquand has worked for Marsh in Guernsey since 2002 and has previously been a director and senior vice president of the office.



Drillot is stepping down from the head of office role, but will remain with Marsh in Guernsey.

In his new role Marquand will report to William Thomas-Ferrand, international captive practice leader at Marsh Captive Solutions.

“Paul has been with the Guernsey office for 22 years and I am delighted he has taken on this leadership role,” Thomas-Ferrand told Captive Intelligence.

“Guernsey is one of the most established captive domiciles with a sophisticated market and we have such a strong team here with leadership that has created a great environment.”

Thomas-Ferrand was speaking to Captive Intelligence at the Airmic and GIIA Guernsey Conference 2024.

“Guernsey has got a vast amount of experience and knowledge and it is such an establishment at the heart of our global captive industry,” he added.

WBN educating brokers on captives to bridge gap with larger players

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The Worldwide Broker Network (WBN) is providing captive education to smaller brokers to help them compete with larger brokers with more resources.

The WBN is one of the largest independent broker networks in the world, with more than 150 broker members in over 100 countries.

“They don’t have the depth of the resources that some of the large global brokers do,” said Anne Marie Towle, CEO of Hylant Global Risk and Captive Solutions, speaking on episode 105 of the Global Captive Podcast.

“Being a founding member and very proud member of WBN, Hylant has these types of resources to spend time with them on education and provide them the resources they need.

“It helps them be more valuable to their clients and provide the depth and breadth that they can compete against a lot of the competition that does have the resources.”

Towle said she recently had a meeting with a broker who works in Brazil and Argentina and wants to be able to provide captive services and resources to his clients.

“They don’t have it in house so it’s about how we can partner,” she said. “It’s about walking them through and getting them comfortable from an education perspective.”

Olga Collins, CEO of the WBN, said that most brokers understand the value of captives but “the experience is still needed to have more comfort around the topic”.

Collins said that market conditions have been expanding the interest in captives to smaller clientele.

“It’s not just the Fortune 500 anymore,” she said. “It’s the mid-market sized companies that are also trying to find solutions and offset the costs and be smarter about their financial decisions.

“That piece has been ongoing, but at the same time we have geographies that still are very new around the table, and some are still considering captives a non-starter, so we’re waiting for some of those developments to come our way.”

Advantage eyeing US expansion into Tennessee, North Carolina

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Captive manager and consultants Advantage Insurance is considering further expansion by establishing offices in Tennessee and North Carolina having recently set up shop in Bermuda.

Advantage is an independent provider of turn-key captive management solutions to clients in the US and offshore and already has offices in Florida, South Carolina, Cayman Islands, Puerto Rico and Texas.

The firm now manages more than 100 captives and, speaking to Captive Intelligence, managing director, Christina Kindstedt, said she believes one of the reasons behind the growth is its policy to not outsource work and instead keep its functions in-house.

“The captive industry started outsourcing to India and other countries over 15 years ago,” Kindstedt said.

“We take the firm position to do all work locally instead of chasing lower labour costs.”

She believes captive owners can see the difference between in-house and outsourced work products. 

“That’s part of the reason for our dramatic growth,” she said. “Our team on the business insurance side do consultation and captive management.”

Kindstedt noted that another key reason for the company’s growth is because “savvy” captive owners are intentionally avoiding having their broker’s firm also manage their captive.

“They want to avoid actual or potential conflicts of interest and absolutely do not want a one-stop shop.”

She said Advantage is set up in a way that is very similar to the biggest brokers in the world in terms of having both captive consultants and managers.

“Except that our consultants all came with years of actual captive management experiences, instead of rising through the purely consultancy side,” she said.

“That hands-on experience becomes evident when our consultants strategize with current and prospective captive owners.”

She said Advantage typically wins clients when they have run into difficulties with other firms, while also primarily growing through referrals.

“There’s a popular misconception that accounting for a captive is of the utmost importance, but it’s much more than that,” Kindstedt said.

Kindstedt said captive management requires a detailed understanding of insurance policies, fronting agreements, reinsurance treaties, trusts and more.

“Larger accounts have approached us saying, ‘Hey, we’ve noticed our account has been poorly serviced in recent years,’” she said. “We’ve warned the managers, but it hasn’t improved.”

Kindstedt believes current competition amongst domiciles is good, but she would suggest captive owners consider well-established jurisdictions.

“Captives react to evolving market conditions faster than traditional insurers but at the same time need to stay within regulatory compliance at all times,” she said.

“Established captive domiciles have a deep bench of regulators willing and able to work with innovative ideas.”

AM Best revises outlook for Waste Management captive

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AM Best has revised the outlook to positive from stable and affirmed the financial strength rating of A- (excellent) and the long-term issuer credit rating of “a-” (excellent) of Vermont-domiciled National Guaranty Insurance Company of Vermont (NGIC).

NGIC is owned by US waste management environmental services company, Waste Management, Inc. (WM).

As a strategic and integral part of WM’s enterprise risk management program (ERM), the parent wholly funded the captive’s capitalisation in the form of a demand note that generates net investment income to augment surplus annually.

NGIC has a limited business profile and is licensed in two states and operates in 27 states as a non-admitted insurer to meet financial assurance obligations of its parent.

Further supplements have been provided in the form of letters of credit as changes in exposures warrant.

NGIC benefits from WM’s robust risk management strategies, which enable it to support a portion of WM’s financial assurance programme efficiently and appropriately.

The ratings reflect NGIC’s balance sheet strength, which AM Best assesses as very strong, as well as its strong operating performance, limited business profile and appropriate enterprise risk management (ERM).

The revision of the outlooks to positive recognises NGIC’s favourable operating results over the past decade demonstrated by consistently strong underwriting and return on revenue metrics.

AM Best said the company has produced exceptional annual, five- and 10-year average combined ratios that outperformed the industry and its peers by wide margins.

The ratings agency’s expectation is that NGIC will continue to produce favourable operating results prospectively, driven by the organisation’s extensive loss controls, which have resulted in a loss-free history for the captive.

The positive outlook also considers the continuation of NGIC’s very strong balance sheet, with organic surplus growth, and the company maintaining its strongest level of risk-adjusted capitalisation, as measured by Best’s capital adequacy ratio (BCAR).