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Big Ticket data to give Specsavers more confidence to retain risk within its captive

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The Big Ticket data platform will provide Specsavers with more confidence to retain risk within its captive, according to Lee Worth, head of group insurance at Specsavers.

Big Ticket launched its neutral digital infrastructure hub for corporate insurance customers at the Airmic Conference in Manchester, UK in June, after four years of development.

Guernsey captive owner Specsavers is the first client on the platform and Worth was part of the launch.

“Big Ticket will give us better data and it will give us the data in real time,” Worth told Captive Intelligence.

“It will allow us to do much more analysis and if we can then do that analysis ourselves or alongside our broker, it gives us a lot more confidence to retain that risk within the captive.

“One of the things we are looking to do is to start diversifying the captive, but we can’t diversify into other types of risk unless we’ve got confidence in the data being provided.”

Worth noted that Specsavers has historically always been quite reserved with it comes to the utilisation of its captive.

“We’ve always had a captive, but we’ve not necessarily used it to its full potential, and we’ve transferred a lot of our risk to the insurance market,” he added.

He said that property is currently the main focus of the Specsavers captive, but the captive also has some liability risk.

“In particular with Specsavers being a healthcare provider, we also have the need to write medical malpractice,” he said. “I’m keen to get more data from the industry so I can plan ahead and not be reactive.”

Rob Bartlett, co-founder and CEO at Big Ticket, said the platform allows brokers, insurers and captive managers to provide one version of the truth, “so we solve the problem around data capture and transmission during the renewal process”.

“Everyone is sharing the same data, they know where it came from, and they know the quality of it,” Bartlett added.

He believes that the Big Ticket platform provides a great opportunity for captive managers to improve the way they operate, if they consider some of the challenges of moving data between captives and reinsurers.

Bartlett noted that captives are an increasingly important part of the insurance ecosystem “and all the data benefits the insurer can get from Big Ticket is even more true for captives”.

“It might even be more important to the captive as it is part of the corporate and it’s their captive, and therefore, the accuracy and quality of that data is even more important,” he said.

Ken Fraser, co-founder and president at Big Ticket, highlighted that once companies are on the platform, it doesn’t necessarily just have to be used at renewal.

“One of the advantages is that captives can start thinking more strategically over the course of the year, so when it comes to the new renewal, the captive can be more aggressive if it wishes,” he said.

“Having a high confidence level in the exposure data puts the insured and their broker in a position where the captive can send a different message into the market essentially saying that the captive is very comfortable taking more risk if your rate goes too high.”

Big Ticket is backed by founding partner MasterCard and has a Global Advisory Board which includes members Aon, Aviva, Oasis, Zurich, Pool Re and Motive Partners.

Airmic CEO Julia Graham is chair of the Big Ticket Advisory Board.

“Big Ticket is the solution that the risk management community has been crying out for,” Graham said.

“Every year at the start of every insurance renewal, hundreds of thousands of companies use an industry-imposed process to collect exposure data.

“They are asked to use unencrypted spreadsheets and e-mail to do this; a painful, laborious and insecure process which takes up to nine months to complete at an annual recurring direct operational cost globally of US$25 billion, on top of which it actually increases vulnerability to data privacy and cyber security risks.”

Responding to the rise and rise of captives

Douglas Plenty is a Partner in Insurance Consulting at Ernst & Young LLP, based in London, United Kingdom.
Imogen Gammidge is a Senior Consulting in Insurance Consulting at Ernst & Young LLP, based in London, United Kingdom.

Unprecedented disruption, a hardening (re)insurance market, and the onset of new major risks have increased interest in captive use by corporate risk managers. The captive market – once seen as an alternative to traditional commercial insurance – is establishing itself as a valuable risk management tool and a market in its own right. 

Changing risk profiles, from tangible assets, including physical property, to intangible assets, such as intellectual property, has meant that corporates are seeking alternative methods to provide coverage or capacity where traditional insurance cannot.

We estimate that the captive market grew to a total gross written premium of US $250bn in 2022 (Source: EY Nextwave Insurance – commercial and reinsurance paper). Through offering flexible and sophisticated insurance solutions, captives have expanded globally and diverted premium from the open market – and there’s every reason to believe they will continue to do so. 

Addressing the changing needs of corporate customers

The changing needs of customers in the commercial market, including corporate risk managers, global businesses, and mid-market organisations, is a major driver of this growth.

Customers are seeking tailored insurance solutions that meet their exact risk profiles and reflect their virtual asset base, operating models, and geographical footprints.



Large corporations have been examining their insurance strategies and selecting captives to provide a range of capabilities unavailable on the open market and will continue to if traditional insurers cannot meet their requirements.

For many smaller corporates facing new and more costly risks, captives are also being seen as a potential tool to manage the impact of pricing shifts which have substantially hit some industries.

As businesses expand their operations into new markets and increase their reliance on technology, they also become more vulnerable to intangible risks, such as climate events, political volatility, changes in regulation, and cyber-attacks.

With the increasing value of intangible assets from corporate companies, the demand for coverage, and more robust protections from cyber and climate threats through advanced risk insights, is ever increasing.

Companies of all sizes and sectors are now seeking effective risk advisory services and packaged solutions that feature data and analytics services, provision of risk engineering and market-specific offerings, tailored to local laws and regulations.

Solving for intangibles and new threats

To solve for the rise of intangible risks, which now comprise most of the value on company balance sheets, many corporate risk managers have embraced self-insurance for coverage and risk insights that are not readily accessible on the open market.

Corporates have realised the potential for captives to provide advanced analytics and insight generation capabilities, which has led them to master their parents’ risks and build effective loss prevention strategies.

Reduced losses, in combination with use of sophisticated reinsurance purchasing, has resulted in a reduction in portfolio volatility and captives becoming increasingly comfortable taking on more risk.

Captives are further deploying data analytics tools to enhance their risk retention reviews, pricing and coverage negotiations, and risk management efforts. Having grown increasingly self-sufficient and profitable, many large captives see little reason to turn to the open market.

The largest captive insurers are going beyond covering their own risks because they see an attractive path in commercializing their capabilities.

Insights into specific customer needs also means that captives can generate innovative solutions to protect society from its greatest threats. For instance, captives are being used more frequently as incubators for product development, including cyber threats and parametric coverage for intangible assets, to understand companies’ evolving exposures.

Captives offering cyber insurance emerged in response to reduced capacity and rising pricing of this product line in the traditional market. Cyber cover provided by captives now typically forms a fundamental component of their parent’s cyber risk management strategy.

Similarly, a withdrawal of carriers willing to underwrite “brown” risks, due to increasing ESG concerns, has led customers to consider bifurcation of their “brown” and “green” exposures through captives, or bundling of these exposures to support the onward transfer of risk.

The role of brokers and insurers

There is huge opportunity for brokers and insurers to be doing more for their captive clients. Specifically, around alternative revenue streams, including risk advisory and data-led services to provide expert advice on risk management, regulatory compliance, and industry benchmarking.

These services can help captive owners to regularly evaluate their insurance programmes and identify opportunities for improvement. Captives are a tool to solve problems that cannot be solved in the commercial marketplace, and they should work in harmony with the wider ecosystem.

Brokers and insurers have the capabilities to facilitate this relationship and in doing so, support both themselves and captive owners seize further revenue and growth opportunities.

To support clients in their decisions to build out captives and gain the benefits of continuous product development, advanced insurance strategies and risk insights, collaboration may be the best path forward for insurers and brokers. In turn, new growth opportunities may be realised for captives, too.

A success story in this space is the collaboration between captives and managing general agents (MGAs).

There is US$100 billion worth of revenue in the global MGA marketplace (source: EY Nextwave Insurance – commercial and reinsurance paper) and MGAs are growing more profitably and rapidly than any other market players.

Their flexible structures allow for captives to support in a myriad of ways, primarily through providing access to reinsurance markets.

The prevalence of these arrangements is in its early days. However, we believe there are more opportunities for MGAs to exploit – and more innovative captive partnerships on the table to drive growth.

Conclusions

As demand for non-traditional risk cover rises, so will the need for alternative insurance solutions. Corporates and their (re)insurance partners that are ambitious in their action to together navigate changing risk profiles and demands stand to realise benefits from new insurance strategies and considering the role of captives.

Within a complex and ever-changing environment, a combined cross-(re)insurance industry approach, centred around the needs of customers, is imperative.

Those that succeed will invest in the opportunity to form early alliances with captives to drive innovation and build the capabilities needed to add value to customers and protect wider society.   

Disclaimer: This Publication contains information in summary form and is therefore intended for general guidance only. It is not intended to be a substitute for detailed research or the exercise of professional judgment. Member firms of the global EY organization cannot accept responsibility for loss to any person relying on this article.

MSL Captive Solutions to serve Everest as MGU

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MSL Captive Solutions (MSL) has become a full service managing general underwriter (MGU) for Everest Reinsurance Company, effective from 1 June, 2023.

In December last year, Giles told Captive Intelligence that medical stop loss (MSL) captives were on course to account for more than 25% of the overall MSL insurance market.

“The tremendous expansion in the MSL captive market over the past decade has exceeded a comfortable supply of competitively diverse carrier options participating in this segment,” said Phillip Giles, managing director of MSL Captive Solutions.

“Everest is a highly rated carrier and brings stability to the medical stop loss captive sector through the strength of its balance sheet and underwriting philosophy.”

Giles added the agreement should bring the agility to underwrite on a direct and reinsurance basis, expanding MSL’s capacity to deliver tailored captive solutions to both group and single parent captives.

MSL Captive Solutions works with select programme managers, brokers, consultants and captive managers to develop proprietary group and single parent captive programmes.

MSL provides stop-loss captive underwriting management to a number of the world’s largest stop-loss carriers and develops customised captive programmes with each carrier to meet the specific risk, financial, and objectives of its clients.

“MSL Captive Solutions is a predominant MGU in the captive insurance market and we are thrilled to be working with them,” said Shawn Austin, senior vice president and head of accident and health North America at Everest.

“Their expertise in the captive space combined with Everest’s strong financials will bring an impressive offering to this rapidly growing market segment.”

Colombia relocation for Delgado as SRS eyes Latam expansion

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Luis Delgado has relocated to Colombia and been appointed Latam regional director at Strategic Risk Solutions (SRS) with the captive manager planning further expansion into Latin America.

Delgado joined SRS in 2020 as vice president of SRS Bermuda’s captive management operations and has been responsible for growing SRS’ Latam portfolio.

“Over the past few years, we have seen record levels of captive formations, feasibility studies, and general interest and enquiries from prospects across Latam, so it makes sense to be closer to where our clients and prospects are located,” Delgado said.

“Latam is producing strong growth in captive insurance, and we will focus on developing new captive formations from the region.”

Delgado will be responsible for leading SRS’s business development strategies and the geographical expansion of the firm into Latin America.

In his new role, he will continue to lead a team of Spanish speaking qualified accountants with captive experience, but he has personally relocated to Colombia to establish SRS’s presence in the region.

“Latin America represents an important region for SRS,” said Brady Young, CEO of SRS.

“We believe there are significant opportunities for Latam parent organisations to make greater use of captive insurance.

“Luis has developed a good foundation of Latam business for SRS operating from Bermuda as well as building on his captive management experience. Relocating to Colombia brings a greater local presence as we bring more support and resources to support captive insurance in the region.”

Adele Gale among promotions, new hires at Robus

Robus has announced four promotions, as well as two new hires, in its Guernsey office in what it says is a result of its continued growth trajectory.

Adele Gale has been promoted to deputy managing director, while Amy Flude, Lisa Dunn and Laura Boyd have joined the senior management team.

Simon Lloyd has joined Robus Guernsey as a claims and underwriting administrator and Gill Le Cras has joined as a senior administrator.

Jamie Polson, managing director of Robus Guernsey has also been appointed group chief finance director.

“We are delighted to be able to recognise the talent and contribution of those promoted during 2023 and to welcome our new joiners who are already making an impact on our business as we broaden out our management team and build on our core client service proposition,” said Polson.

“A key element of our strategy was the launch of our graduate and school leaver programme earlier this year and we look forward to announcing further hires in due course.”

Owned by the Ardonagh Group, Robus is a captive and insurance manager working with single parent captives, cell companies and insurance linked securities in Guernsey and Gibraltar.

GCP Short: Taxes for alien captives writing US business

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Asher Harris
Joseph Finbow, TMF Group

This GCP Short, produced in partnership with TMF Group, is all about the tax considerations for non-US captives writing insurance in the United States.

Richard is joined by US-based tax attorney Asher Harris and Joseph Finbow, IPT Assurance Director at TMF.

Asher and Jo discuss the relevant IPT, federal excise and other taxes relevant for captives doing business in the United States, the impact of using different domiciles and closing agreements.

For more information on TMF Group and their captive services, visit their Friend of the Podcast page on the Captive Intelligence website.

OneNexus eyeing further decommissioning opportunities

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Gerry Willinger, founder and chief risk officer at OneNexus, believes there is an opportunity to branch out from the oil and gas sector in order to provide cover to different types of energy companies that might look to decommission their energy assets in the future.

“We certainly see opportunities coming in further energy transition, whether it’s class six carbon sequestration wells, solar decommissioning or wind turbine decommissioning, financial assurance for all those products,” Willinger said on the Global Captive Podcast.

“We think that there are multiple avenues to go down from a financial assurance standpoint as we build up our actuarial tables and our life tables.”

Willinger believes there are lots of similarities when it comes to energy transition.

“We like to think of the first step of transitioning to any form of energy or anything that changes is the ability to decommission the previous form,” he said.

In an interview with Captive Intelligence last December, Willinger noted that OneNexus was planning to double the $1.2bn in funding it was providing to oil and gas companies to help them decommission their liabilities.

“The target is to be able to go to much higher levels,” he said. “We have a pretty aggressive pipeline right now from a size standpoint, and so it just depends upon whether some large decommissioning underwriting comes in or not.”

Williger said OneNexus has been looking at decommissioning opportunities ranging from $1m of gross liabilities to $255m. “But I see us building our book consistently throughout the year,” he said.

OneNexus currently utilises a multi-cell captive structure domiciled in Oklahoma.

“That multi-cell captive allows us to segregate the risk depending on the client,” Willinger said.

“The ability to separately manage accounts was important to us. So, one of the cells could be an offshore cell that has a very different risk profile and duration than some of the other cells that we have.”

The company currently only has one cell, but he anticipates there could be around four by the end of the year.

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62% of Labuan captive premium generated from international business

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More than 62% of captive premium in Labuan in 2022 was generated from international insurance business.

The Labuan captive sector has continued to gain momentum with five new captive formed in 2022 bringing the total number of captives to 67 and total gross premiums to US$571m.

“This underscores Labuan IBFC’s prominence as the captive market of choice regionally and globally,” a spokesperson for the Labuan IBFC, told Captive Intelligence.

“The captive market in Labuan has traditionally attracted interest from corporates and GLCs within the Asian region, with recent captive premiums mainly derived from Indonesian and Japanese businesses.”

The five new captives formed in Labuan last year were approved to underwrite agricultural and fire-related risks.

In a long read published in June, Captive Intelligence reported Labuan is set to allow some captives to write third-party risk, in addition to the risks of its owner or members, in the case of association captives.

This will likely make the domicile a more attractive proposition for new formations or re-domestications.

Abie Pua, principal officer of Labuan-domiciled Howden PCC (L) Bhd and head of risk consulting at Howden Broking, said that talent recruitment, especially for personnel with experience in captive consulting and management, was one of the key challenges that Labuan is facing as it tries to grow as a domicile.

“This remains a key challenge as there is not any training or development programme offered by a professional body or institution in the Asia region,” she added.

Pua highlighted that Howden Malaysia is the only team among the Howden Asia offices that can provide full range captive consulting services ranging from captive feasibility studies, captive formation, captive management services, and captive reinsurance placement.

On 1 January 2023, Howden Broking Group (HBG) launched a new captive consultancy and captive management service, in conjunction with Strategic Risk Solutions (SRS).

Pua said the move responds to Howden’s strategic move into the large retail client segment, where captives are an accepted and common means of self-financing risk.

She added it was a natural and obvious extension of Howden’s existing analytics, specialty, large client and reinsurance capabilities in order to benefit the broker’s clients and prospective clients.

Utah captive fined for operating as unauthorised insurer in Washington State

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Washington State’s Insurance Commissioner Mike Kreidler has fined Drico Insurance Company, a Utah-domiciled captive, $1,000 for transacting unauthorised insurance in his state.

Captive Intelligence reported in May that Airbnb had been fined $20,000 by Commisioner Kreidler for a similar offence.

Drico Insurance is owned by Diamond Parking Services and was licensed by the Utah Insurance Department in January 2018.



The captive has been providing property, liability, and auto insurance to Washington consumers since 2018.

“The Office of the Insurance Commissioner (“OIC”) opened an investigation upon receipt of an internal referral alleging the Company does not qualify for registration as a captive insurer and is acting as an unauthorized insurer,” Kreidler’s office stated in a consent order.

Drico applied to register with the OIC in September 2021, but it failed as the Commissioner required it demonstrate its assets exceeded its liabilities by at least one million dollars.

The OIC deemed the captive owed $33,698 in premium taxes corresponding to the years 2018 to 2021, which the company paid in full on February 15, 2022.

Kreidler’s office said Washington was the insured’s home state after documents provided by the captive showed Washington had the largest percentage of premium attributed to it.

“Hence, Washington is the insured’s home state pursuant to RCW 48.15.010(5)(b) and the company is required to obtain a certificate of authorization from the Insurance Commissioner to transact the business of insurance in the state of Washington,” the OIC added.

As part of the consent order, agreed and signed by both the OIC and Drico Insurance Company, the captive will pay the $1,000 fine and pay premium taxes of $14,016 owed for 2022.

Drico will need to obtain a captive insurer registration from the Insurance Commissioner.

“Throughout the application review process, the Company shall comply with all regulatory requirements related to a captive insurer,” the order states.

“If the Company is unable to obtain a captive insurer registration from the Insurance Commissioner, existing policies cannot be renewed.”

Kreidler became well known to the captive insurance industry in 2018 when he began targeting self-insurance subsidiaries owned by Washington-headquartered businesses, accusing them of being unauthorised thus insuring risk in the state illegally.

Microsoft, Costco, Alaska Airlines and Starbucks were among those corporates caught up in enforcement action before a legislative fix was landed upon in 2021.